Industry
Telecommunications
GCS has experience in building carrier-class data networks, including xWDM/SDH transport optical networks and transport intra-city networks. GCS specialists have implemented a number of projects to build data transmission networks for telecom operators, including large-scale high-tech projects for the Big Three operators.
Key Solutions
Multi-service carrier networks
- Design and construction of the transport network.
- Data Center Service.
Contact centers - effective communication with customers
- Omnichannel contact centers.
- Customer Journey Management Solution.
- Integration with CRM systems.
- Recording and QoS systems, speech analytics and voice biometrics systems.
- Chatbots, voice assistants and artificial intelligence.
- Automation of customer service in branches and outlets
- Digital Signage, video kiosks and remote service