GCS has experience in building carrier-class data networks, including xWDM/SDH transport optical networks and transport intra-city networks. GCS specialists have implemented a number of projects to build data transmission networks for telecom operators, including large-scale high-tech projects for the Big Three operators.

Key Solutions

Multi-service carrier networks

  • Design and construction of the transport network.
  • Data Center Service.

Contact centers - effective communication with customers

  • Omnichannel contact centers.
  • Customer Journey Management Solution.
  • Integration with CRM systems.
  • Recording and QoS systems, speech analytics and voice biometrics systems.
  • Chatbots, voice assistants and artificial intelligence.
  • Automation of customer service in branches and outlets
  • Digital Signage, video kiosks and remote service

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